Privacy Policy

Privacy Policy

Who we are

Our website address is:

What information will we use?

Contact form/Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.

MOTH Therapies will collect only relevant information about you

All services

Information includes your personal details, address, contact telephone number, email address, GP, Solicitors, other health professionals involved in your care and medical information relevant to your situation, to allow safe treatment and intervention and communication with you about appointments.

Clinical records will be stored within Clinical notes and booking system called Clinic, which is secure and GDPR compliant

How will your information be used and who will it be shared with?

Contact details will be used to communicate with you prior and during a course of intervention, to arrange appointments, to monitor progress and to share relevant information.

Your written consent will be gained to take photographs or videos; your agreement will be gained about how they will be used.

Your information will be shared with other professionals, solicitors, or significant others, that you have agreed with, in writing.

There may be occasions when risks have been identified, e.g. safeguarding, when statutory services will need to be communicated with, to ensure your safety or that of your family or the public.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your information will be used for MOTH Therapies to assess safety of treatment.  It will not be shared with any third party, without your permission to do so. Information is required to provide appropriate professional indemnity insurance cover.

The period for which we keep your information after treatment or attendance at groups?

All medical/clinical records will be kept for a period of 7 years after the cessation of MOTH Therapies involvement.

Any minor’s treatment records will be kept for a period of 7 years after the child’s 18th Birthday.

These time frames are in accordance with requirements, stated by the insurance provider and registered professional bodies. Namely, Holistic Insurance Services, HCPC, The Royal College of OT and The FHT.

How is your information stored?

All electronic data is stored securely and is password protected.

All devices are password protected and stored in a locked filing cabinet.

Any paper-based forms are filed and stored in a locked filing cabinet.

Email addresses may be stored using Mailerlite, which is GDPR compliant or on password protected files.

Information will be shredded and files deleted when no longer required.

Your choices and rights

You have a number of rights in relation to your information, and can make a number of choices about how MOTH Therapies collects and uses it.

  • You have the right to be informed.
  • You can decide not to receive marketing material or communications at any time.
  • You can change any of your personal details at any time, by contacting MOTH Therapies and advising them of the changes.
  • You can change your mind about the use of photographs at any time, by advising MOTH Therapies accordingly.
  • You can request access to your information at any time, in writing.
  • You can request that your information is deleted any time, unless they are clinical notes, which need to be maintained (for the specified periods stated) for insurance purposes.
  • You have the right to object to how information is handled, used, stored and erased.
  • You have the right not to be subjected to automated decision making.
  • You have the right to request that information stored is sent to you via a common electronic format, or transmitted to another organisation of your choice.
  • Information will be provided free of charge, unless the request is manifestly unfounded or excessive, then it can be charged for or refused. If a request is refused then MOTH Therapies will explain why.
  • You have the right to complain to the supervisory authority and to the judicial remedy; you must do this without delay and within 1 month.
  • Information will be provided within 1 month of a written request.
  • You and the ICO will be informed if there is a breach of your data.

Contact us:

Tracey Reay Allport


Telephone: 07788714588